This is a card, not a system. Six lines of writing that fit in a pocket, cost nothing, and work when your phone does not. Every traveler intends to have this and most rely on a device that can be stolen, broken, flat or out of signal at exactly the moment it is needed.
The short version
- On paper. The phone is the single point of failure in most plans.
- Local emergency number, per country. It is not 911.
- Your insurer’s 24-hour assistance line, with the policy number.
- Nearest U.S. embassy or consulate, for each city.
- Two people at home, with country codes.
What You Need to Know
What goes on the card
- Local emergency services for each country on the route.
- Your insurer: assistance line with country code, and the policy number.
- The nearest embassy or consulate for each city, with its telephone number.
- Two contacts at home, with full international dialing codes.
- Your accommodation: name, address and telephone, ideally in the local language.
- Your own medical essentials: blood type, allergies, conditions, medications by generic name.
- Card issuers’ international numbers, which are not toll-free from abroad.
How to carry it
Two copies, in two places, and neither of them where your phone is. One in a pocket you keep on your person, one in your luggage. Write country codes in full, because a number that works at home may not dial from where you are. If your destination uses another script, having the accommodation address written in the local language is worth more than any translation app for handing to a taxi driver.
The digital copy is a supplement
Keep the same information in an account you can open from a borrowed device, and give a copy to someone at home. That covers the case where both paper copies are in the bag that was taken. What it does not cover is the case where you have no device at all, which is exactly why paper comes first.
What to Do Before Your Trip
- Look up the emergency number for every country on the route.
- Find the consulate for each city you overnight in.
- Get your insurer’s assistance line in international format.
- Write two copies and put them in two different places.
- Send a copy home to whoever would need it.
Leading a group? Collect each traveler’s emergency contact and insurance line before departure, and carry one sealed set you can open without asking permission.
Explore group travel planningImportant Considerations
Card issuers are the number people most often lack when they need it. The toll-free number on the back of a card usually does not dial from abroad, and every issuer publishes a separate international collect number for exactly this. Copy that one, not the one printed largest.
Emergency numbers are not standardized and are worth checking rather than assuming: many European countries use 112, many others use separate numbers for police, ambulance and fire, and the State Department publishes them on each destination’s country information page. Of the 211 destinations covered, 97 describe ambulance service as limited or below U.S. standards, which is a reason to have the hotel’s number too: hotel staff usually know the fastest route to a hospital.
If you carry a medical note, keep it short and factual. Blood type, allergies, conditions and medications by generic name is enough for a clinician to work with and short enough that someone will actually read it.
Tips for Group Travelers
- Give every traveler the same card for the shared numbers.
- Collect individual contacts and insurance lines before departure.
- Keep the group’s set sealed, opened only in an emergency.
- Add the leader’s local number and a second leader’s.
- Destroy the set when the trip ends.
Common Mistakes to Avoid
- Everything only in a phone.
- Numbers without country codes.
- The card’s toll-free number, which will not dial from abroad.
- One copy, in the bag that gets taken.
- No contact at home who knows the itinerary.
Frequently Asked Questions
What should be on an emergency card?
Local emergency services, your insurer’s assistance line and policy number, the nearest embassy or consulate, two contacts at home with country codes, your accommodation with its address, your card issuers’ international numbers, and a short medical note.
Is paper really necessary?
Yes, because the phone is the single point of failure. It can be stolen with your bag, broken, out of battery or out of signal, and it is usually the thing you would use to find every number on the card. Paper costs nothing and fails differently.
What number do I call for my bank from abroad?
The international collect number, not the toll-free one printed largest on the card. Toll-free numbers generally do not dial from other countries. Every issuer publishes an international line for travelers; copy that one before you leave.
Related Travel Tips
- Safety and security, the section this guide belongs to.
- What to Do in an Emergency Abroad. Using the numbers.
- Medical Emergencies Abroad. The medical case.
- Protecting Your Passport and Travel Documents. The same discipline.
Plan Your Trip With LABUSA Travel
The consulate for each city and the hotel’s direct line are itinerary facts, and they belong on the card before departure rather than in a search on the day.
Talk with a LABUSA Travel advisor about a trip you are considering, or browse our destination guides for a specific country.
Verify Before You Travel
Emergency numbers and embassy contact details are published per destination by the U.S. Department of State, and conditions independently by the U.K. FCDO. Your insurer and card issuers publish their own international lines.
Travel requirements, health guidance and safety conditions can change. Always confirm current requirements with the appropriate government or official authority before departure.